Policies & Guarantee

At Alexander Edward Photography, we strive to provide an enjoyable, professional experience for every client. Please review the following policies before booking.

📅 Client Cancellation Policy

  • A $75 non-refundable deposit is required to reserve your date and is applied toward your final balance.

  • Cancellations made 7 days or more before the scheduled session will not be charged beyond the deposit.

  • Cancellations made within 7 days of the session will be subject to a 50% charge of the remaining balance.

  • No-shows without communication will result in the full session fee being charged.

📸 Photographer Cancellation Policy

  • In the unlikely event that Alexander Edward Photography must cancel due to illness, emergency, or unforeseen circumstances, clients will be given two options:

    1. Reschedule at no additional cost for the earliest available date.

    2. Receive a full refund of all fees paid, including the deposit.

  • If possible, we will also provide referrals to other trusted photographers in the Macon area to ensure your event is still covered.

🔄 Rescheduling Policy

  • Sessions may be rescheduled once at no charge if requested at least 72 hours before the session.

  • Reschedule requests made within 72 hours may require a $50 rescheduling fee to cover lost booking time.

  • Weather-related rescheduling will be accommodated at no additional cost (for outdoor sessions).

⭐ Quality of Service Guarantee

  • Every session includes professional editing and delivery of images within 5–7 business days (unless otherwise stated).

  • All photos are delivered via a secure online gallery with download access.

  • We guarantee professional effort, creativity, and technical quality in line with industry standards.

  • Due to the artistic nature of photography, specific outcomes, poses, or exact shot requests cannot be guaranteed, but every effort will be made to meet client expectations.